At GIBGI, we are committed to providing seamless customer support, troubleshooting assistance, and hassle-free warranty claims. Whether you have a product-related query, need technical guidance, or require warranty support, we are here to help.
1. How Can We Help You?
We have compiled everything you need in one place. Choose from the sections below for quick assistance:
🔹 Product Support & Troubleshooting
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Step-by-step troubleshooting guides.
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FAQs for setup, compatibility, and product usage.
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Video tutorials (coming soon).
📌 View Product Support Guides
🔹 Warranty & Claims Assistance
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Check your product’s warranty status.
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How to file a warranty claim.
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Service & repair process.
📌 Warranty Claim Guide
🔹 Order, Shipping & Returns
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Track your order status.
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Return & refund process.
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Shipping & delivery policies.
📌 Check Order & Shipping Info
🔹 Contact GIBGI Support
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Chat, email & phone support.
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Find a nearby service center.
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Get personalized help.
📌 Contact Customer Support
2. Product Support & Troubleshooting
If you are experiencing any issues with your GIBGI product, try the following steps before contacting support:
Step 1: Check the User Guide – Visit our Product Support page for detailed guides on installation, compatibility, and troubleshooting.
Step 2: Reset or Reconnect – Sometimes, a simple reset can fix minor issues.
Step 3: Check for Compatibility – Ensure your product is being used with compatible devices and accessories.
Step 4: Contact GIBGI Support – If the issue persists, reach out to us for expert assistance.
📌 Visit Troubleshooting Center
3. Warranty & Claims Assistance
GIBGI products come with a standard [X-year] limited warranty (details available on respective product pages).
How to Claim Your Warranty:
1️⃣ Contact Support – Call our customer care or email us at support@gibgi.com.
2️⃣ Troubleshooting Check – Our team will guide you through basic troubleshooting steps.
3️⃣ Service Center Visit (If Required) – If your product requires repair or replacement, visit a nearby GIBGI Authorized Service Center.
4️⃣ Resolution – If eligible, your product will be repaired or replaced as per warranty terms.
📌 Check Warranty Terms & Claim Process
4. Order, Shipping & Returns
Need help tracking your order, requesting a return, or checking our refund policy? Here’s what you need:
🔹 Track Your Order – Enter your order number on our tracking page.
🔹 Request a Return – Follow our hassle-free return process.
🔹 Refund Policy – Learn how refunds are processed.
🔹 Shipping & Delivery FAQs – Estimated shipping times & courier partners.
📌 View Order & Returns Help
5. Contact GIBGI Support
Still need help? Our support team is here to assist you.
📩 Email: support@gibgi.com
📞 Call: 1800-419-3399 (9 AM - 7 PM IST)
💬 Live Chat: Available on our website
📍 Find a Service Center: Locate Nearest Center
🔹 Response Time:
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Emails: 24-48 hours.
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Calls & Chat: Immediate response during working hours.
At GIBGI, your experience matters. Whether it's troubleshooting, warranty claims, or general support, we ensure a smooth and reliable customer journey. 💚
🚀 Need quick help? Explore our self-help guides here:
📌 Visit GIBGI Help Center