At GIBGI, we stand behind the quality of our products. Our commitment to high-performance, durable, and reliable consumer electronics is backed by our comprehensive warranty program, ensuring that you get the best value and peace of mind with every purchase.
1. GIBGI Warranty Coverage
GIBGI offers a limited warranty on all its products to protect you against defects in materials and workmanship. The specific warranty period for each product is mentioned in its respective product details.
Warranty Duration:
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The warranty period varies by product category and is mentioned on the respective product pages at www.gibgi.com.
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The warranty starts from the date of purchase (as shown on the invoice).
2. What’s Covered?
GIBGI products are engineered for performance and durability, and our warranty covers:
✅ Manufacturing Defects – Defects in materials or workmanship.
✅ Functional Failures – Issues that affect the core functionality of the product.
✅ Component Failures – Faulty connectors, wiring, or casing defects.
What’s NOT Covered?
❌ Damage due to misuse, accidents, liquid exposure, or improper handling.
❌ Normal wear and tear, cosmetic damage, or unauthorized modifications.
❌ Issues caused by power surges, improper voltage, or third-party accessories.
❌ Lost or stolen products.
3. How to Claim Your Warranty?
If you experience any issues covered under warranty, follow these simple steps:
Step 1: Contact GIBGI Support
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Call our customer support center at 📞 1800 419 3399
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Or email us at 📩 support@gibgi.com
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Provide your purchase invoice, product details, and a brief issue description.
Step 2: Troubleshooting Assistance
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Our support team will assist you with troubleshooting steps over the phone or email.
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If the issue cannot be resolved remotely, we will guide you to the nearest authorized service center for repair or replacement.
Step 3: Visit the Nearest Support Center
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Locate the nearest GIBGI service center (details provided by our support team).
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Carry the original invoice and product packaging (if available).
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A certified technician will inspect and repair or replace the product as per warranty terms.
4. Repair or Replacement Process
Once your product is verified under warranty:
🔹 If repairable, it will be fixed at no cost.
🔹 If not repairable, we will replace it with an equivalent unit.
🔹 If the same product is unavailable, we may offer an equivalent or upgraded replacement.
5. Important Notes
✅ Warranty is valid only for purchases from authorized GIBGI resellers or GIBGI.com.
✅ Keep a copy of your purchase invoice as proof of warranty coverage.
✅ Warranty claims are subject to GIBGI’s inspection and approval.
6. Contact Us for Warranty Support
💬 Customer Support Helpline: 1800 419 3399
📩 Email: support@gibgi.com
🌐 Website: www.gibgi.com/support
At GIBGI, we are committed to ensuring a hassle-free experience with our products. If you ever need assistance, we are here to help!